TEAM LEADER – CUSTOMER SERVICE

Do you speak fluent French and English? Do you have any experience as Team leader in Customer Service or Logistic? We are looking for a new colleague for the position TEAM LEADER – CUSTOMER SERVICE.


Reagujte! Budete mezi prvními.
Jste ten, kdo skvěle dokáže vést svůj tým? Toto je to pravé pro Tebe!

Pracovní náplň

  • Responsible for your team providing full Customer Service for French and Benelux market
  • Manage a newly established team with responsibility for administration of sales orders and returns received from our client and their customers.
  • Monitor team attendance
  • Set daily, weekly or monthly priorities for the teams
  • Provide training/ mentoring to each individual to achieve their individual goals and objectives.
  • Support team performance by assisting the team with calls and administration work wherever necessary
  • Take responsibility of escalations arriving from the client/customers.
  • Motivate the team to achieve targets

Co požadujeme?

  • Fluent French and very good knowledge of English
  • Experience with leadership in customer service or logistic
  • Team management
  • Customer focus
  • Priority setting
  • Drive for results

Co nabízíme?

  • 5 weeks of vacation
  • Annual bonus in amount of 1 month wage
  • Workplace in a new and very small shared office
  • 300 CZK / month for Pension insurance
  • Meal vouchers in amount of 90 CZK (40 CZK paid by company)
  • Language and other trainings for free
  • Company events

Další informace

Are you interested in this position? If so, send us your resume to e-mail address plzen@acjobs.cz.
We are looking forward to meeting you!

Doporuč inzerát

Zasloužíte si kariéru, kterou budete milovat...

Získejte vše, co potřebujete k vybudování kariéry, která vám přináší radost a vzrušení.