TEAM LEADER – CUSTOMER SERVICE
Do you speak fluent French and English? Do you have any experience as Team leader in Customer Service or Logistic? We are looking for a new colleague for the position TEAM LEADER – CUSTOMER SERVICE.
- Responsible for your team providing full Customer Service for French and Benelux market
- Manage a newly established team with responsibility for administration of sales orders and returns received from our client and their customers.
- Monitor team attendance
- Set daily, weekly or monthly priorities for the teams
- Provide training/ mentoring to each individual to achieve their individual goals and objectives.
- Support team performance by assisting the team with calls and administration work wherever necessary
- Take responsibility of escalations arriving from the client/customers.
- Motivate the team to achieve targets
- Fluent French and very good knowledge of English
- Experience with leadership in customer service or logistic
- Team management
- Customer focus
- Priority setting
- Drive for results
- 5 weeks of vacation
- Annual bonus in amount of 1 month wage
- Workplace in a new and very small shared office
- 300 CZK / month for Pension insurance
- Meal vouchers in amount of 90 CZK (40 CZK paid by company)
- Language and other trainings for free
- Company events
Are you interested in this position? If so, send us your resume to e-mail address firstname.lastname@example.org.
We are looking forward to meeting you!
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