IT SERVICE DESK AGENT

45000 - 50000 Kč

mzdové ohodnocení

Brno - město

Do you enjoy working with the end users? Do you have good German at a communication level or English? Are you interested in IT? I would like to introduce you to the position, which is for a company operating in Brno. IT SERVICE DESK AGENT (40 - 50.000 CZK)


Pracovní náplň

  • Internal support of IT users.
  • Processing of IT requests through tickets, e-mails and phone calls in the ITSM tool.
  • Separate resolution of our users' problems.
  • Maintenance of operational databases and knowledge documentation.
  • Support for the introduction of new IT technologies.
  • Cooperation on global IT projects.

Co požadujeme?

  • High school/university education.
  • Good communication skills in the the German language.
  • Intermediate knowledge of the English language.
  • Previous experience in service desk or second level support.
  • Good communication skills, customer approach, ability to work in a team.
  • Experience in ITIL and project management.
  • Analytical thinking ability and willingness to learn new things.

Co nabízíme?

  • Interesting work in an international but compact and friendly IT team.
  • Interesting salary evaluation.
  • Single shift operation (Monday-Friday) with a flexible approach to working hours.
  • Home office.
  • Annual premium.
  • 5 weeks of vacation.
  • Pension insurance.
  • Meal vouchers.
  • Company laptop and mobile phone.

Další informace

Are you interested in this position? If so, send us your resume to e-mail address prace@acjobs.cz.
We are looking forward to meeting you!

Doporuč inzerát

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Kdo vám pomůže?

Petr Hykel
Executive Recruitment Consultant

+420775787062
prace@acjobs.cz
WhatsApp

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