JUNIOR CUSTOMER SUPPORT

Neaktivní nabídka

mzdové ohodnocení

Jihomoravský kraj

FOREWORD Madfinger Games is a leading company producing innovative free-to-play games for mobile devices. Our games are played and highly-rated by millions of people worldwide, placing our company in the ranks of globally-respected game studios. The company is built on a foundation of capable people, who are able to work across a wide range of their professional expertise. This means that we are looking for talented, enthusiastic and experienced colleagues who cannot wait to get into the process of collaborative creative production. We offer a highly creative environment in Brno, Czech Republic, comprised of skilled people who love to share their knowledge about game-making and digital graphics.


Pracovní náplň

  • Responding to customer inquiries in an engaged, professional and timely
    manner in writing through various contact channels
  • Resolving game, account and technical support-related issues, while
    ensuring that the support experience is a positive one by showing
    exceptional attention to detail
  • Communicating with customers (game players) across the world
  • Writing forum posts on behalf of the company
  • Collecting feedback from game players
  • Testing game titles
  • Helping to improve our games and services by gathering information and
    providing regular feedback to our development team about common issues

Co požadujeme?

  • Good knowledge of English language (especially in its written form)
  • Ability to communicate with people on a daily basis in a customer-facing
    environment
  • Experience with administrating social sites or forums is an advantage
  • Passion for games
  • Team-working skills are essential as the role will involve working in a small
    high-energy team of artists, designers, programmers and executives

Co nabízíme?

  • The ability to contribute to the development of top game titles for a globally successful company
  • The chance to bring your own ideas into our games.
  • Work alongside top people from the gaming industry in the Czech Republic
  • Friendly team and attractive workplace situated close to the city centre
  • Access to the most up-to-date game design technology
  • Chance for personal development through very creative work
  • Competitive salary and benefits

Další informace

Are you interested in this position? If so, send us your structured resume in MS Word format to e-mail address it@acjobs.cz. If you don´t hear back from us within three weeks from sending in your CV, another candidate was chosen for the first round of the selection procedure. Current vacancies

Are you interested in this position? If so, send us your structured resume in MS Word format to e-mail address it@acjobs.cz. If you don´t hear back from us within three weeks from sending in your CV, another candidate was chosen for the first round of the selection procedure. Current vacancies offered by recruitment agency Advantage Consulting can be found at: http://www.acjobs.cz/en/job-offers/. Here you can find vacancies in different regions of the country such as Prague, Brno, Ostrava, Olomouc, Plzeň, Ústí nad Labem, Hradec Králové. Send us your resume and we will register you FOR FREE to a job applicants´ database. You can also activate your “AC Mailman” which will, FOR FREE, keep you updated on latest vacancies of your interest by sending these to your e-mail. By answering this advert or sending your application and other personal details to Advantage Consulting, s.r.o. you agree with your personal data being processed and stored according to the Code no. 101/2000 Sb. Personal Data Protection Code and with receiving job offers . This agreement is valid until a written form of revocation is received. Our recruitment agency provides recruitment and consultancy services, delivers assessment centres and agency worker employment. We are looking forward to meeting you.

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