This is a role where you can make full use of your German and English skills! You can choose whether to work entirely from the comfort of your home or entirely from our office in Brno – but please note, you cannot combine both options, you must decide one.
Join our team – send us your CV IN ENGLISH and become the voice that helps our customers every day!
Responsibilities:
- Communicating with clients via phone, email and chat in German and English
- Providing information and resolving customer inquiries
- Working with internal systems
- Collaborating with colleagues to continuously improve customer service
Requirements:
- Fluency in German (C1/C2) and very good command of English (B2/C1) – MUST HAVE!
- Permanent residence in the Czech Republic
- Experience in a call center is an advantage
- Empathy and professional customer approach
- Ability to learn new things quickly and adapt to changes
- Time flexibility – work is organized in 2 shifts (morning and afternoon), including weekends and public holidays
We offer:
- Possibility of 100% home office (initial training – 10 weeks in Brno – accommodation provided)
- Extra vacation days
- Cafeteria & meal allowance
- Edenred & Multisport card
- Training and development courses
- Support with relocation from abroad
Additional info
Zaujala Vás tato nabídka práce? Pokud ano, zašlete svůj životopis na emailovou adresu civil.e@acjobs.cz.Těšíme se na konzultaci s Vámi!
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